Reports Overview

Overview

Reports has eight tabs that help you analyze your shop from different angles, from inventory classification to reviews, messages and demand forecasting.

Report tabs

Analytics

A flexible analytics workspace for exploring your shop data. Build period comparisons, drill into segments, and surface metrics that don't have a dedicated dashboard widget.

Matrix

The ABC×XYZ Matrix combines two classic inventory classifications into a single grid:

• ABC: Pareto classification by revenue. A items are the top 20% that drive about 80% of revenue, B items are the middle, C items are the long tail.
• XYZ: Variability classification by demand pattern. X items sell consistently, Y items have moderate variation, Z items are sporadic. Listings with too little history to classify sit in their own column.

Each cell (AX through CZ) suggests a different inventory strategy. AX items are your reliable workhorses; CZ items are unpredictable long-tail.

Forecast

Orders, Revenue and Units projected from your history. Switch between them to see where your shop is headed, with the forecast's accuracy beside it.

Feedback & Reviews

Your rating trend, a Low Ratings (1–2 Stars) count, the reviews you received with a rating filter, the feedback you left, and the public reply for any review.

Messages

Your reply time, message volume, replies by teammate and the conversations waiting on you.

Briefings

Pre-built briefings: concise summaries of your shop's performance for stakeholders, accountants, or your own end-of-week review, as a PDF.

Channels

One row for each sales channel, your Reverb shops included.

Custom

Build a chart and save it. Move your saved charts up or down.

Related

• Profit & Loss
• Exporting Data