Everything you need to master your Reverb shop
Built by a seller who processed 40,000+ Reverb orders. Every feature exists because we needed it ourselves.
Connect to AI
Run your Reverb shop from the AI tools you already use. Ask about your sales, margins, and inventory in plain language, then take action, like updating a price or bumping a slow listing, right from Claude, ChatGPT, Cursor, and more. Available on every paid plan.
- Ask anything about your shop: revenue, fees, sell-through, profit by product, and customer Lifetime Spend
- Take action in plain language: update prices, relist, end, or bump listings
- Reply to buyer messages right from your AI assistant
- You approve every connection and can revoke access anytime
Revenue & Profitability Tracking
See every dollar flowing through your Reverb shop. Revenue trends, fee breakdowns, net profit, cost of goods tracking, and monthly P&L statements give you complete financial visibility.
- Gross Profit, Contribution Margin, and Net Profit, each with its margin
- Marketplace Fees broken down by fee, beside Shipping & Supplies
- A P&L by month with each line as a share of Revenue
- Payouts by month in Cashflow, and actual shipping costs from ShipStation
Shop Analytics Dashboard
Open it up and know your shop health in 5 seconds. Customizable metric cards, revenue charts, recent orders, and trend widgets. All on one screen, configured for how you work.
- Role-personalized widget grid (Management, Customer Service, Operations)
- Revenue trend charts with order overlays
- Recent orders table with quick details
- Period-over-period comparisons and trend snapshots
Listings & Sell-Through Analysis
Per-listing performance metrics, sell-through rates, days-to-sell tracking, and pricing analysis. Know exactly which listings are performing and which need attention.
- Sell-through rate by category and condition
- Days-to-sell distribution and median tracking
- Per-listing pane with engagement stats
- Slow-mover detection (90+ days, low watchers)
Know your best buyers
Lifetime Spend, cohort retention, repeat-buyer rates, and customer bands. Understand who your buyers are and which segments drive your revenue. Available on Pro and Max.
- Lifetime Spend for every customer, with cohort retention
- Repeat-buyer rate and customer-band segmentation
- Per-customer detail page with order and feedback history
- See how each buyer cohort holds up over time, for retention at a glance
Cashflow Planning
See when money comes in and goes out: payouts, fees, shipping and cost of goods by month. Available on Pro and Max.
- Payouts, fees, shipping, and cost of goods by month
- Cleaner charts with clear year-over-year separators
Inventory Planning
See inventory aging at a glance, catch slow movers early, and plan reorders by supplier on one view. Identify stale inventory and prioritize what to restock. Available on Pro and Max.
- Five aging buckets, from 0-30d to 180d+, and a Health score on every listing
- Stockout Risk, Dead Stock, High-Fliers, and Long-Tail on one chart, with thresholds you can adjust
- View the Planner by listing, brand, category, or supplier
- ABC×XYZ classification in Reports → Matrix
Purchase Orders
Go from a reorder to a draft purchase order in a few clicks. Pick the listings that need stock in the Planner and Verbstack groups them by supplier. Available on Pro and Max.
- Reorder By and Reorder Qty for each listing in the Planner
- Select listings and press Create Draft PO to draft one PO per supplier
- Add to a supplier's open draft instead of starting a new one
- Track each PO from Draft to Ordered, Shipped, and Received, with every change in its Activity
Reverb Integration
Connect your Reverb shop with a personal access token from Reverb's API settings. Orders, listings, feedback, and payouts then sync automatically. No manual exports needed.
- Your whole Reverb history syncs when you connect
- Re-Sync a shop whenever you want
- Connect ShipStation with its API key and secret to add actual shipping costs
- Tokens and keys are stored encrypted
Customization & Settings
Configure your dashboard layout, theme, integrations, and billing from a comprehensive settings page. Make Verbstack work the way you work.
- Role-based dashboard widget defaults
- Dark / light theme
- Data export and account management
- Billing portal with plan comparison