Everything you need to master your Reverb shop
Built by a seller who processed 40,000+ Reverb orders. Every feature exists because we needed it ourselves.
Connect to AI
Run your Reverb shop from the AI tools you already use. Ask about your sales, margins, and inventory in plain language, then take action, like updating a price or bumping a slow listing, right from Claude, ChatGPT, Cursor, and more. Available on every paid plan.
- Ask anything about your shop: revenue, fees, sell-through, profit by product, and customer LTV
- Take action in plain language: update prices, relist, end, or bump listings
- Reply to buyer messages right from your AI assistant
- You approve every connection and can revoke access anytime
Revenue & Profitability Tracking
See every dollar flowing through your Reverb shop. Revenue trends, fee breakdowns, net profit, COGS tracking, and monthly P&L statements give you complete financial visibility.
- Gross and net profit with margin percentages
- Fee analysis: seller fees, processing fees, shipping costs
- Monthly P&L with year-over-year comparison
- Payout reconciliation and shipping cost tracking
Shop Analytics Dashboard
Open it up and know your shop health in 5 seconds. Customizable metric cards, revenue charts, recent orders, and trend widgets. All on one screen, configured for how you work.
- Role-personalized widget grid (Management, Customer Service, Operations)
- Revenue trend charts with order overlays
- Recent orders table with quick details
- Period-over-period comparisons and trend snapshots
Listings & Sell-Through Analysis
Per-listing performance metrics, sell-through rates, days-to-sell tracking, and pricing analysis. Know exactly which listings are performing and which need attention.
- Sell-through rate by category and condition
- Days-to-sell distribution and median tracking
- Per-listing detail drawer with engagement stats
- Slow-mover detection (90+ days, low watchers)
Know your best buyers
Customer LTV, cohort analysis, repeat-buyer rates, and customer band segmentation. Understand who your buyers are and which segments drive your revenue. Available on Growth and above.
- Customer LTV dashboard with cohort breakdowns
- Repeat-buyer rate and customer-band segmentation
- Per-customer detail page with order and feedback history
- See how each buyer cohort holds up over time, for retention at a glance
Cashflow Planning
An accountant-grade expense breakdown with direct and indirect classification, period filters, cost basis tracking, and one-time expense allocation. Know exactly where the money goes. Available on Growth and above.
- Direct vs indirect expense classification
- Per-expense-type rows with cost basis picker
- One-time expense allocation across periods
- Cleaner charts with clear year-over-year separators
Inventory Planning
See inventory aging at a glance, catch slow movers early, and plan reorders by supplier on one view. Identify stale inventory and prioritize what to restock. Available on Growth and above.
- Inventory aging buckets and slow-mover detection
- Planner chart with thresholds you can adjust to your shop
- Per-supplier views with quick product lookup
- ABC×XYZ matrix classification (Pareto + variability)
Purchase Orders
Manage every restock from first draft to final receipt. Line items, supplier links, and a full activity log so nothing slips through. Available on Growth and above.
- Full status timeline and details for every PO
- Every status change logged automatically
- Edit a PO at any stage
- Add line items as you go, to the exact cent
Reverb Integration
One-click connection to your Reverb shop. Orders, listings, feedback, and payouts sync automatically. No manual exports needed.
- One-click connection. No API keys to manage
- Auto-sync orders, listings, feedback, and payouts
- Manual sync controls with history tracking
- Secure token management with encryption
Customization & Settings
Configure your dashboard layout, theme, integrations, and billing from a comprehensive settings page. Make Verbstack work the way you work.
- Role-based dashboard widget defaults
- Dark / light theme
- Data export and account management
- Billing portal with plan comparison